Huh. I was about to say I've had great luck with AT&T, but it doesn't really apply, because I haven't needed the customer service. Lots of companies look better until the first time you need them to fix a problem.
I have Verizon for DSL and we're probably switching to FiOs. And they drive. Me. BATTY. Technically, it's fine. Every time I have to deal with them for technical service or sales, I wind up at a minimum annoyed, and at worst almost ready to strangle someone.
But they're my only option for land-line, DSL, Fios. I could go cable and deal with Comcast, but that doesn't actually sound like an improvement. :P
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rosecarmine
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Date: 2008-06-06 02:59 am (UTC)I have Verizon for DSL and we're probably switching to FiOs. And they drive. Me. BATTY. Technically, it's fine. Every time I have to deal with them for technical service or sales, I wind up at a minimum annoyed, and at worst almost ready to strangle someone.
But they're my only option for land-line, DSL, Fios. I could go cable and deal with Comcast, but that doesn't actually sound like an improvement. :P